Special Report on Technology Application Measuring System Usability and Readiness of System Users for Basic Healthcare Awareness and Education: A Case Study

Abstract

Providing correct healthcare information, guiding the community in handling information in the most effective way, delivering healthcare services, and conducting educational activities are crucial in health literacy. This paper describes the development of an electronic healthcare information system to educate the community constituents about healthcare awareness and to help improve the efficiency of a health center in a community located in the southern island group of the Philippines, Mindanao. The system enables staff users to manage and monitor patient health records, and integrates eLearning with user interaction and engagement through an interactive learning module. Furthermore, the paper discusses the results of the system usability scale survey to system users. Finally, the results of the Test of eLearning Related Attitudes (TeLRA) for the assessment of the attitudes of health workers towards using the system for health literacy and their acceptance were also presented.